Vwake (the "Application") is developed and operated by Hocatech. We respect your privacy. This policy explains how we collect, use, and protect your information.
1. Data Collection & Storage
1.1 Local data: Alarm settings, nicknames, and preferences are stored in a local SQLite database on your device.
1.2 Cloud data: To enable purchase synchronization and the in-app virtual currency (V-Coin), the Application uses Firebase Authentication to create an anonymous account, and stores the following information through Google Cloud Firestore:
- Firebase anonymous user ID
- V-Coin balance
- Records of purchased voice packs
1.3 Device information: The Application may collect basic device information (such as device model and operating system version) for debugging and compatibility purposes.
2. Third-Party Services
The Application uses the following Google Firebase services:
- Firebase Authentication (anonymous account verification)
- Cloud Firestore (cloud data synchronization)
- Firebase Storage (voice pack audio file downloads)
The above services are governed by the Google Privacy Policy (https://policies.google.com/privacy).
The Application does not use any advertising SDKs or third-party tracking/analytics tools.
3. Purchase Information
In-app purchases are processed by the Apple App Store or Google Play Store. We do not access or store your payment information (such as credit card numbers). Purchase records are stored only as voice pack IDs in Firestore for cross-device synchronization.
4. Audio Files
Free voice pack audio files are bundled with the Application. Paid voice pack audio files are downloaded to your device via Firebase Storage after purchase. Once downloaded, the audio files are stored locally and are not uploaded again.
5. Data Security
We protect your cloud data using the security mechanisms provided by Firebase, including encryption in transit (TLS) and Firestore security rules. Local data is protected by your device's operating system security mechanisms.
6. Data Retention & Deletion
6.1 Cloud data is retained until you actively request its deletion.
6.2 To delete your account and all related cloud data, please contact us using the contact information below. We will complete the deletion within 30 days.
6.3 Uninstalling the Application will delete all local data, but cloud data must be deleted by separate request.
7. Children's Privacy
The Application is not designed for children under the age of 13, and we do not knowingly collect personal information from children. If you discover that a child is using the Application without parental consent, please contact us and we will promptly delete the related data.
8. Changes to This Policy
If significant changes are made to this Privacy Policy, we will notify you through an Application update. Continued use of the Application after such changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related questions, please contact us at contact@hocatech.com.